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PRIVACY POLICY

Last updated: 24 March 2026

WHO WE ARE

Scarlett Rose Events is the trading name of Scarlett Rose Events, a UK wedding planning and styling business.

We are committed to protecting your personal information and handling it responsibly in accordance with UK data protection law.

This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights in relation to your personal data.

What information we collect

Depending on how you interact with Scarlett Rose Events, we may collect the following personal information:

  • Name

  • Postal address

  • Email address

  • Telephone number

  • Wedding date and venue details

  • Information you provide through enquiry forms, questionnaires and consultations

  • Guest information where required for wedding planning

  • Supplier contact details

  • Payment and invoicing information

  • Email correspondence and other communications with us

  • Photographs or videos where you have given permission or where they are provided to us in connection with your wedding

How we use your information

We use your personal information to:

  • Respond to your enquiries

  • Provide wedding planning, coordination and styling services

  • Manage bookings and contracts

  • Communicate with you throughout the planning process

  • Coordinate with your chosen suppliers where necessary

  • Process invoices and payments

  • Meet our legal and regulatory obligations

  • Improve our services and customer experience

  • Send marketing communications where you have chosen to receive them

Our legal basis for processing your information

Under UK data protection law, we process your personal information using one or more of the following lawful bases:

  • Contract – where processing is necessary to provide the services you have requested.

  • Legal obligation – where we are required to keep certain records for legal or tax purposes.

  • Legitimate interests – where it is necessary for the running and improvement of our business, provided your rights do not override those interests.

  • Consent – where you have given us permission, for example to receive marketing communications or for the use of testimonials or photographs.

Who we share your information with

We only share your personal information where it is necessary to provide our services or where we are legally required to do so.

This may include:

  • Your chosen wedding suppliers

  • Our trusted service providers and software platforms (such as our website, planning, email and accounting systems)

  • Professional advisers, including our accountant

  • Government authorities where required by law

We do not sell your personal information to third parties.

How we store and protect your information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Your information is stored using secure systems and is only accessible where necessary for the operation of our business. While no method of electronic storage is completely secure, we take reasonable steps to safeguard the information we hold.

How long we keep your information

We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and tax obligations.

Retention periods vary depending on the type of information held. When personal information is no longer required, it is securely deleted or destroyed.

cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how our website is used. You can manage your cookie preferences through the cookie banner displayed when you visit our website.

Your rights

Under UK data protection law, you have the right to:

  • Request access to the personal information we hold about you.

  • Request that inaccurate or incomplete information is corrected.

  • Request that your personal information is deleted where appropriate.

  • Request that we restrict or object to certain types of processing.

  • Request a copy of your personal information in a portable format where applicable.

  • Withdraw your consent at any time where we rely on your consent to process your information.

To exercise any of these rights, please contact us using the details below.

Contacting us and making a complaint

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Scarlett Rose Events
Email: hello@scarlettroseevents.com

​

If you have a concern about how we have handled your personal information, please contact us first so that we have the opportunity to investigate and resolve the issue.

If you remain dissatisfied after we have responded, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).

Photography, Testimonials and Marketing

We love sharing the beautiful weddings we are involved in. With your permission, we may use photographs, videos, testimonials or feedback relating to your wedding on our website, social media channels and other marketing materials.

Where we rely on your consent, we will obtain it before using photographs, videos or testimonials for marketing purposes.

 You may withdraw your consent at any time by contacting us. Withdrawal of consent will not affect any processing carried out before your request, but we will stop using your content in future wherever reasonably practicable.

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